{"id":4120,"date":"2025-06-19T16:19:15","date_gmt":"2025-06-19T16:19:15","guid":{"rendered":"https:\/\/ivibekicks.com\/?page_id=4120"},"modified":"2025-06-19T16:20:22","modified_gmt":"2025-06-19T16:20:22","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ivibekicks.com\/?page_id=4120","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; admin_label=&#8221;section&#8221; module_class=&#8221;ivibes-body-container&#8221; _builder_version=&#8221;4.23.1&#8243; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;|1rem||1rem|false|false&#8221; custom_padding_tablet=&#8221;|1rem||1rem|false|false&#8221; custom_padding_phone=&#8221;|1rem||1rem|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; module_class=&#8221;ivibes-container&#8211;login&#8221; _builder_version=&#8221;4.23.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_heading title=&#8221;FAQs&#8221; admin_label=&#8221;Heading&#8221; _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Helveltica Neue BOld||||||||&#8221; title_text_align=&#8221;center&#8221; title_font_size=&#8221;42px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_heading][et_pb_code _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<style>#sp-ea-4119 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-4119.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1750349206\"><div id=\"sp-ea-4119\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41190\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41190\" aria-controls=\"collapse41190\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Do you ship internationally?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse41190\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41190\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-page-faq-template-1\" aria-hidden=\"false\">At this present time we\u00a0<strong>do not<\/strong>\u00a0ship internationally.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41191\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41191\" aria-controls=\"collapse41191\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are your supported payment methods?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41191\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41191\"> <div class=\"ea-body\"><p>We currently accept all major credit or debit cards with a MasterCard, Visa, American Express, etc.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41192\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41192\" aria-controls=\"collapse41192\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How long after a order is placed will it ship?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41192\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41192\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-page-faq-template-3\" aria-hidden=\"false\">Please allow 3-7 business days for order processing and fulfillment. This does not include shipping time. Shipping takes an additional 3-5 business days for delivery.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41193\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41193\" aria-controls=\"collapse41193\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What happens if my package is returned?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41193\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41193\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-page-faq-template-5\" aria-hidden=\"false\">If your package is returned to our warehouse please email us at <a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com<\/a> with confirmation of your shipping address and order number so we may investigate. If the reason for return by carrier is \u201cinsufficient address\u201d we will be able to reship but the customer is responsible for any additional shipping charges. Please be aware, due to the high rate of package theft, some packages may require a signature and you may be required to be home to accept the package. If your package is returned due to \u201cno signature\u201d we will be able to reship but the customer is responsible for any additional shipping charges. If it is deemed cattier error we will be able to reship without additional charges to the customer.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41194\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41194\" aria-controls=\"collapse41194\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I know what size I wear?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41194\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41194\"> <div class=\"ea-body\"><p>There is a size guide link available for each product.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41195\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41195\" aria-controls=\"collapse41195\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are the recommended are instructions for my garment?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41195\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41195\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581738832394\" aria-hidden=\"false\">T-shirt, Sweatshirt, and Hoodie Care Instructions<\/p><p>&nbsp;<\/p><p>-Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors.<\/p><p>-Use non-chlorine bleach, only when necessary.<\/p><p>-No fabric softeners.<br \/>-Tumble dry low, or hang-dry for longest life (recommended).<\/p><p>-Cool iron inside-out if necessary. Do not iron decoration.<\/p><p>-Do not dry clean.<\/p><p>-Be wary of washing and drying on a high setting, especially when the garment is 100% cotton.\u00a0High-temperature washes can fade and crack the print, and a high-temperature dryer setting can shrink the garment, as well as damage the print.<\/p><p>&nbsp;<\/p><p>Legging Care Instructions<\/p><p>&nbsp;<\/p><p>-Our leggings can be washed at any temperature setting without affecting quality.<\/p><p>-Wash with like colors, as the polyester fabric may make colors run.<\/p><p>-Too high temperatures during washing and drying may shrink the fabric.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41196\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41196\" aria-controls=\"collapse41196\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I report a problem with my order?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41196\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41196\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739038366\" aria-hidden=\"false\">Please submit 2-3 good photos\u00a0of the problem (at least one full shot of the garment, and\/or 2 different angles of the issue) and the nature of the problem to:\u00a0<a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com <\/a>within the first 14 days of receiving your items. It is important to send your photos with your initial inquiry first to ensure we solve your problem as quickly as possible.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41197\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41197\" aria-controls=\"collapse41197\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> I received a damaged good, what should I do?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41197\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41197\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739084633\" aria-hidden=\"false\">Please submit 2-3 good\u00a0photos\u00a0of the problem (at least one full shot of the garment, and\/or 2 different angles of the issue) and the nature of the problem to:\u00a0<a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com<\/a> within the first 14 days of receiving your\u00a0items.\u00a0It\u2019s important to send your photos with your initial inquiry first to ensure we solve your problem as quickly as possible.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41198\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41198\" aria-controls=\"collapse41198\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I make a return?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41198\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41198\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739107636\" aria-hidden=\"false\">Currently, we are unable to process returns for non damaged items. Please review product description and size chart to ensure you purchase your desired fit. If you have any questions about a size before placing your order, please contact us at <a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com<\/a><\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41199\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41199\" aria-controls=\"collapse41199\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I exchange an item?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41199\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41199\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739144034\" aria-hidden=\"false\">We are currently unable to provide exchanges at the moment.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-411910\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse411910\" aria-controls=\"collapse411910\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Still have questions?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse411910\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-411910\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739223033\" aria-hidden=\"false\">Contact us at:\u00a0<a href=\"mailto:Info@ivibekicks.com\">Info@ivibekicks.com<\/a> and we\u2019d be happy to address your concern.<\/dd><\/dl><\/div><\/div><\/div><\/div><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<style>#sp-ea-4119 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-4119.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-4119.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1750349206\"><div id=\"sp-ea-4119\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41190\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41190\" aria-controls=\"collapse41190\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Do you ship internationally?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse41190\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41190\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-page-faq-template-1\" aria-hidden=\"false\">At this present time we\u00a0<strong>do not<\/strong>\u00a0ship internationally.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41191\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41191\" aria-controls=\"collapse41191\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are your supported payment methods?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41191\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41191\"> <div class=\"ea-body\"><p>We currently accept all major credit or debit cards with a MasterCard, Visa, American Express, etc.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41192\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41192\" aria-controls=\"collapse41192\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How long after a order is placed will it ship?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41192\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41192\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-page-faq-template-3\" aria-hidden=\"false\">Please allow 3-7 business days for order processing and fulfillment. This does not include shipping time. Shipping takes an additional 3-5 business days for delivery.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41193\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41193\" aria-controls=\"collapse41193\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What happens if my package is returned?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41193\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41193\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-page-faq-template-5\" aria-hidden=\"false\">If your package is returned to our warehouse please email us at <a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com<\/a> with confirmation of your shipping address and order number so we may investigate. If the reason for return by carrier is \u201cinsufficient address\u201d we will be able to reship but the customer is responsible for any additional shipping charges. Please be aware, due to the high rate of package theft, some packages may require a signature and you may be required to be home to accept the package. If your package is returned due to \u201cno signature\u201d we will be able to reship but the customer is responsible for any additional shipping charges. If it is deemed cattier error we will be able to reship without additional charges to the customer.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41194\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41194\" aria-controls=\"collapse41194\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I know what size I wear?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41194\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41194\"> <div class=\"ea-body\"><p>There is a size guide link available for each product.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41195\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41195\" aria-controls=\"collapse41195\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are the recommended are instructions for my garment?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41195\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41195\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581738832394\" aria-hidden=\"false\">T-shirt, Sweatshirt, and Hoodie Care Instructions<\/p><p>&nbsp;<\/p><p>-Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors.<\/p><p>-Use non-chlorine bleach, only when necessary.<\/p><p>-No fabric softeners.<br \/>-Tumble dry low, or hang-dry for longest life (recommended).<\/p><p>-Cool iron inside-out if necessary. Do not iron decoration.<\/p><p>-Do not dry clean.<\/p><p>-Be wary of washing and drying on a high setting, especially when the garment is 100% cotton.\u00a0High-temperature washes can fade and crack the print, and a high-temperature dryer setting can shrink the garment, as well as damage the print.<\/p><p>&nbsp;<\/p><p>Legging Care Instructions<\/p><p>&nbsp;<\/p><p>-Our leggings can be washed at any temperature setting without affecting quality.<\/p><p>-Wash with like colors, as the polyester fabric may make colors run.<\/p><p>-Too high temperatures during washing and drying may shrink the fabric.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41196\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41196\" aria-controls=\"collapse41196\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I report a problem with my order?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41196\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41196\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739038366\" aria-hidden=\"false\">Please submit 2-3 good photos\u00a0of the problem (at least one full shot of the garment, and\/or 2 different angles of the issue) and the nature of the problem to:\u00a0<a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com <\/a>within the first 14 days of receiving your items. It is important to send your photos with your initial inquiry first to ensure we solve your problem as quickly as possible.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41197\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41197\" aria-controls=\"collapse41197\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> I received a damaged good, what should I do?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41197\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41197\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739084633\" aria-hidden=\"false\">Please submit 2-3 good\u00a0photos\u00a0of the problem (at least one full shot of the garment, and\/or 2 different angles of the issue) and the nature of the problem to:\u00a0<a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com<\/a> within the first 14 days of receiving your\u00a0items.\u00a0It\u2019s important to send your photos with your initial inquiry first to ensure we solve your problem as quickly as possible.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41198\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41198\" aria-controls=\"collapse41198\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How do I make a return?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41198\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41198\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739107636\" aria-hidden=\"false\">Currently, we are unable to process returns for non damaged items. Please review product description and size chart to ensure you purchase your desired fit. If you have any questions about a size before placing your order, please contact us at <a href=\"mailto:info@ivibekicks.com\">info@ivibekicks.com<\/a><\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-41199\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse41199\" aria-controls=\"collapse41199\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I exchange an item?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse41199\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-41199\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739144034\" aria-hidden=\"false\">We are currently unable to provide exchanges at the moment.<\/dd><\/dl><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-411910\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse411910\" aria-controls=\"collapse411910\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Still have questions?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse411910\" data-parent=\"#sp-ea-4119\" role=\"region\" aria-labelledby=\"ea-header-411910\"> <div class=\"ea-body\"><dl class=\"faq-accordion\"><dd id=\"panel-1581739223033\" aria-hidden=\"false\">Contact us at:\u00a0<a href=\"mailto:Info@ivibekicks.com\">Info@ivibekicks.com<\/a> and we\u2019d be happy to address your concern.<\/dd><\/dl><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<span class=\"xoo-sc-example\">[xoo_el_inline_form tabs=\"login,register\" active=\"login\"]<\/span>","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-4120","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ivibekicks.com\/index.php?rest_route=\/wp\/v2\/pages\/4120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivibekicks.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivibekicks.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivibekicks.com\/index.php?rest_route=\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/ivibekicks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4120"}],"version-history":[{"count":0,"href":"https:\/\/ivibekicks.com\/index.php?rest_route=\/wp\/v2\/pages\/4120\/revisions"}],"wp:attachment":[{"href":"https:\/\/ivibekicks.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}